We look forward to hearing from you

Black Hills Federal Credit Union, located in South Dakota, is here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution. Feel free to visit us at one of our local branches, or use one of our alternative contact methods below.

Send us a message

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      Contact Center

      Call or Text: 605.718.1818 or 800.482.2428
      Mon. - Fri.: 7a.m. - 6 p.m. MST


      QuickTeller Telephone Banking

      605.343.1677 or 800.660.3224



      All Member Service Centers



      24/7 Card Support

      Lost or Stolen Cards, Denied Transactions, Transaction Verification, and More.

      Black Hills - 605.718.1818, Sioux Falls Area -  605.937.4600, or 800.482.2428

      BHFCU's Fraud Service Center
      800.622.1361, 800.327.8622, or International 001.712.328.3852 


      Card Activation and PIN Change



      Going out of town?

      Head over to our Out of Area page for some Travel Tips and more ways to access your money.

      BHFCU -Insurance

      Call: 605.718.7888
      Text: 605.937.7836


      Social Media



      Mailing Address

      • Rapid City MSCs
        P.O. Box 1420, Rapid City, SD 57709
      • Cheyenne River MSC
        P.O. Box 620, Eagle Butte, SD 57625
      • Custer MSC
        P.O. Box 3057, Custer, SD 57730
      • Hot Springs MSC
        330 S. Chicago St., Hot Springs, SD 57747
      • Pierre MSC
        1530 N. Garfield Ave., Pierre, SD 57501
      • Spearfish MSC
        835 Main Street, Spearfish, SD 57783
      • Wall MSC
        P.O. Box 436, Wall, SD 57790
      • Sturgis MSC
        1020 Lazelle St., Sturgis, SD 57785
      • Sioux Falls - Marion Rd
        5028 S. Marion Rd., Sioux Falls, SD 57106
      • Sioux Falls - 41st and Hawthorne
        1901 West 41st Street, Sioux Falls, SD 57105
      • Sioux Falls - W 10th St MSC
        921 W 10th Street, Sioux Falls, SD 57104

      Mortgage Information

      If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:

      Black Hills Federal Credit Union
      ATTN: Mortgage Operations Manager
      PO Box 1420
      Rapid City, SD 57709

      Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.


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