We look forward to hearing from you
Black Hills Federal Credit Union, located in South Dakota, is here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution. Feel free to visit us at one of our local branches, or use one of our alternative contact methods below.
Send us a message
Call or Text: 605.718.1818 or 800.482.2428
Mon. - Fri.: 7a.m. - 6 p.m. MST. Texting available 8 a.m. to 5 p.m.
Schedule an Appointment
Schedule an appointment with your closest branch.
QuickTeller Telephone Banking
All Member Service Centers
24/7 Card Support
Lost or Stolen Cards, Denied Transactions, Transaction Verification, and More.
Black Hills - 605.718.1818, Sioux Falls Area - 605.937.4600, or 800.482.2428
BHFCU's Fraud Service Center
800.622.1361, 800.327.8622, or International 011.712.328.3852
Card Activation and PIN Change
Going out of town?
Head over to our Out of Area page for some Travel Tips and more ways to access your money.
Rapid City MSCsP.O. Box 1420, Rapid City, SD 57709
Cheyenne River MSCP.O. Box 620, Eagle Butte, SD 57625
Custer MSCP.O. Box 3057, Custer, SD 57730
Hot Springs MSC330 S. Chicago St., Hot Springs, SD 57747
Pierre MSC1530 N. Garfield Ave., Pierre, SD 57501
Spearfish MSC835 Main Street, Spearfish, SD 57783
Billings MSC1595 Grand Ave Suite 235B, Billings, MT 59102
Wall MSCP.O. Box 436, Wall, SD 57790
Sturgis MSC1020 Lazelle St., Sturgis, SD 57785
Sioux Falls - Marion Rd5028 S. Marion Rd., Sioux Falls, SD 57106
Sioux Falls - 41st and Hawthorne1901 West 41st Street, Sioux Falls, SD 57105
Sioux Falls - W 10th St MSC921 W 10th Street, Sioux Falls, SD 57104
Sioux Falls - East MSC3701 E 10th Street, Sioux Falls, SD 57103
If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:
Black Hills Federal Credit Union
ATTN: Mortgage Operations Manager
PO Box 1420
Rapid City, SD 57709
Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.
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