We look forward to hearing from you
Black Hills Federal Credit Union, located in South Dakota, is here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution. Feel free to visit us at one of our local branches, or use one of our alternative contact methods below.
Send us a message
Call
Contact Center
Call or Text: 605.718.1818 or 800.482.2428
Mon. - Fri.: 7a.m. - 6 p.m. MST. Texting available 8 a.m. to 5 p.m.
Schedule an Appointment
Schedule an appointment with your closest branch.
QuickTeller Telephone Banking
Fax
All Member Service Centers
605.646.4136
24/7 Card Support
Lost or Stolen Cards, Denied Transactions, Transaction Verification, and More.
Black Hills - 605.718.1818, Sioux Falls Area - 605.937.4600, or 800.482.2428
BHFCU's Fraud Service Center
800.622.1361, 800.327.8622, or International 011.712.328.3852
Card Activation and PIN Change
Going out of town?
Head over to our Out of Area page for some Travel Tips and more ways to access your money.
BHFCU -Insurance
Call: 605.718.7888
Text: 605.937.7836
Social Media
Mailing Address
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Rapid City MSCs
P.O. Box 1420, Rapid City, SD 57709 -
Cheyenne River MSC
P.O. Box 620, Eagle Butte, SD 57625 -
Custer MSC
P.O. Box 3057, Custer, SD 57730 -
Hot Springs MSC
330 S. Chicago St., Hot Springs, SD 57747 -
Pierre MSC
1530 N. Garfield Ave., Pierre, SD 57501 -
Spearfish MSC
835 Main Street, Spearfish, SD 57783 -
Billings MSC
1595 Grand Ave Suite 235B, Billings, MT 59102
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Wall MSC
P.O. Box 436, Wall, SD 57790 -
Sturgis MSC
1020 Lazelle St., Sturgis, SD 57785 -
Sioux Falls - Marion Rd
5028 S. Marion Rd., Sioux Falls, SD 57106 -
Sioux Falls - 41st and Hawthorne
1901 West 41st Street, Sioux Falls, SD 57105 -
Sioux Falls - W 10th St MSC
921 W 10th Street, Sioux Falls, SD 57104 -
Sioux Falls - East MSC
3701 E 10th Street, Sioux Falls, SD 57103
Mortgage Information
If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:
Black Hills Federal Credit Union
ATTN: Mortgage Operations Manager
PO Box 1420
Rapid City, SD 57709
Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.
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