We look forward to hearing from you

Black Hills Federal Credit Union, located in South Dakota, is here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution. Feel free to visit us at one of our local branches, or use one of our alternative contact methods below.

Send us a message

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    Contact Center

    Call or Text: 605.718.1818 or 800.482.2428
    Mon. - Fri.: 7a.m. - 6 p.m. MST. Texting available 8 a.m. to 5 p.m.


    Schedule an Appointment

    Schedule an appointment with your closest branch.


    Schedule a Visit


    QuickTeller Telephone Banking

    605.343.1677 or 800.660.3224



    All Member Service Centers



    24/7 Card Support

    Lost or Stolen Cards, Denied Transactions, Transaction Verification, and More.

    Black Hills - 605.718.1818, Sioux Falls Area -  605.937.4600, or 800.482.2428

    BHFCU's Fraud Service Center
    800.622.1361, 800.327.8622, or International 011.712.328.3852


    Card Activation and PIN Change



    Going out of town?

    Head over to our Out of Area page for some Travel Tips and more ways to access your money.

    BHFCU -Insurance

    Call: 605.718.7888
    Text: 605.937.7836


    Social Media


    Mailing Address

    • Rapid City MSCs
      P.O. Box 1420, Rapid City, SD 57709
    • Cheyenne River MSC
      P.O. Box 620, Eagle Butte, SD 57625
    • Custer MSC
      P.O. Box 3057, Custer, SD 57730
    • Hot Springs MSC
      330 S. Chicago St., Hot Springs, SD 57747
    • Pierre MSC
      1530 N. Garfield Ave., Pierre, SD 57501
    • Spearfish MSC
      835 Main Street, Spearfish, SD 57783
    • Billings MSC
      1595 Grand Ave Suite 235B, Billings, MT 59102
    • Wall MSC
      P.O. Box 436, Wall, SD 57790
    • Sturgis MSC
      1020 Lazelle St., Sturgis, SD 57785
    • Sioux Falls - Marion Rd
      5028 S. Marion Rd., Sioux Falls, SD 57106
    • Sioux Falls - 41st and Hawthorne
      1901 West 41st Street, Sioux Falls, SD 57105
    • Sioux Falls - W 10th St MSC
      921 W 10th Street, Sioux Falls, SD 57104
    • Sioux Falls - East MSC
      3701 E 10th Street, Sioux Falls, SD 57103


    Mortgage Information

    If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:

    Black Hills Federal Credit Union
    ATTN: Mortgage Operations Manager
    PO Box 1420
    Rapid City, SD 57709

    Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.


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