BHFCU values your privacy. If you wish to delete your online banking profile (used to log in to our online banking system and our mobile app), please log in to online banking to chat with us, call 605-718-1818, or visit one of our 20 locations.
Please note that when your account is deleted:
- You will no longer be able to log in to online banking or the BHFCU mobile app.
- You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
- Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, external transfers to other people or accounts, account-to-account transfers, and scheduled or recurring transfers, as well as any history for any of these services.
- Your BHFCU accounts and loans will remain open and unaffected.
If you want information about your mortgage or believe there's been a servicing error, please contact us in writing at the following address:
Black Hills Federal Credit Union
ATTN: Mortgage Servicing Manager
PO Box 1420
Rapid City, SD 57709
Please include your name, account/loan number, and the information you are requesting, or describe the error that you believe occurred.