We look forward to hearing from you

We're here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution.

Send us a message

Current Black Hills FCU member?:


Contact Center

605.718.1818 or 800.482.2428
Mon. - Fri.: 8 a.m. - 5 p.m. MST

QuickTeller Telephone Banking

605.343.1677 or 800.660.3224


All Member Service Centers


Limited After-Hours Support

Lost or Stolen Card, Denied Transactions, Verify Transactions

605.718.1818 or 800.482.2428
International 001.712.328.3852 (press 1 for collect call)

Card Activation


Going out of town?

Head over to our Out of Area page for some Travel Tips and more ways to access your money.

Mailing Address

  • Rapid City MSCs
    P.O. Box 1420, Rapid City, SD 57709
  • Cheyenne River MSC
    P.O. Box 620, Eagle Butte, SD 57625
  • Custer MSC
    P.O. Box 3057, Custer, SD 57730
  • Hot Springs MSC
    330 S. Chicago St., Hot Springs, SD 57747
  • Pierre MSC
    1530 N. Garfield Ave., Pierre, SD 57501
  • Spearfish MSC
    835 Main Street, Spearfish, SD 57783
  • Wall MSC
    P.O. Box 436, Wall, SD 57790
  • Sturgis MSC
    1020 Lazelle St., Sturgis, SD 57785
  • Sioux Falls
    5028 S. Marion Rd., Sioux Falls, SD 57106.

Mortgage Information

If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:

Black Hills Federal Credit Union
ATTN: Mortgage Operations Manager
PO Box 1420
Rapid City, SD 57709

Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.


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