We look forward to hearing from you

Black Hills Federal Credit Union, located in South Dakota, is here to help you improve your life. If you have a question, problem or concern, we want to know so we can get busy finding the answer or resolution. Feel free to visit us at one of our local branches, or use one of our alternative contact methods below.

Send us a message

Current Black Hills FCU member?:


Contact Center

Call or Text: 605.718.1818 or 800.482.2428
Mon. - Fri.: 7a.m. - 6 p.m. MST

QuickTeller Telephone Banking

605.343.1677 or 800.660.3224


All Member Service Centers


24/7 Card Support

Lost or Stolen Cards, Denied Transactions, Transaction Verification, and More. 

Black Hills - 605.718.1818, Sioux Falls Area -  605.937.4600, or 800.482.2428

BHFCU's Fraud Service Center
800.622.1361, 800.327.8622, or International 001.712.328.3852 

Card Activation and PIN Change


Going out of town?

Head over to our Out of Area page for some Travel Tips and more ways to access your money.

BHFCU -Insurance

Call: 605.718.7888
Text: 605.937.7836

Social Media


Mailing Address

  • Rapid City MSCs
    P.O. Box 1420, Rapid City, SD 57709
  • Cheyenne River MSC
    P.O. Box 620, Eagle Butte, SD 57625
  • Custer MSC
    P.O. Box 3057, Custer, SD 57730
  • Hot Springs MSC
    330 S. Chicago St., Hot Springs, SD 57747
  • Pierre MSC
    1530 N. Garfield Ave., Pierre, SD 57501
  • Spearfish MSC
    835 Main Street, Spearfish, SD 57783
  • Wall MSC
    P.O. Box 436, Wall, SD 57790
  • Sturgis MSC
    1020 Lazelle St., Sturgis, SD 57785
  • Sioux Falls - Marion Rd
    5028 S. Marion Rd., Sioux Falls, SD 57106
  • Sioux Falls - 41st and Hawthorne
    1901 West 41st Street, Sioux Falls, SD 57105
  • Sioux Falls - W 10th St MSC
    921 W 10th Street, Sioux Falls, SD 57104

Mortgage Information

If you want information about your mortgage loan or think an error has occurred in the servicing of your mortgage, please contact us in writing at the following address:

Black Hills Federal Credit Union
ATTN: Mortgage Operations Manager
PO Box 1420
Rapid City, SD 57709

Please include your name, account/loan number and the information you are requesting or describe the error that you believe occurred.


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