COVID-19 Update

All BHFCU lobbies are open normal operating hours. We will continue to monitor the situation and take the necessary steps to protect our staff, members and community. If you have questions or concerns, please call or text us at 605.718.1818 or 800.482.2428.

Member Service Center Hours and Services

All BHFCU lobbies are now open! If you are feeling unwell, have known exposure to someone diagnosed with COVID-19, or are unable to comply with our protocols, please use our Digital Services, ITMs, Drive Ups, or Contact Center. Thank you for helping everyone stay well!

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Location Current Services Lobby Hours Drive-Thru Hours
Cheyenne River All Services Available M - F    9am - 4pm
Sat    Closed
M-F 9am -4pm
Sat CLOSED
Custer All Services Available M - F    8am - 6pm
Sat    9am - 12pm
M - F    8am - 6pm
Sat    9am - 12pm
Downtown All Services Available M - F    9am - 5pm
Sat    9am - 12pm
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
East North All Services Available M - F    9am - 5pm
Sat    Closed
M -TH    7am - 5:30pm
F 7am - 6pm
Sat    8am - 12pm
Elk Vale All Services Available M - F    9am - 5pm
Sat    Closed
M -TH    7am - 5:30pm
F 7am - 6pm
Sat    8am - 12pm
Hot Springs All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7:30am - 5:30pm
Sat    9am - 12pm
Mt. View All Services Available M - F    9am - 5pm
Sat    Closed
M -TH    7am - 5:30pm
F 7am - 6pm
Sat    8am - 12pm
Pierre All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7:30am - 5:30pm
Sat    9am - 1pm
Plaza Drive All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, W 10th Street All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, W 41st Street All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, S Marion Road All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    9am-5pm    Tube
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Spearfish All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7:30am - 5:30pm
Sat    8am - 12pm
Sturgis All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7:30am - 5:30pm
Sat    8am - 12pm
Wall All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7:30am - 5:30pm
Sat    9am - 12pm



Online and Mobile Banking

For your safety and health, we encourage you to use online and mobile banking for transfers, loan payments, mobile check deposits, bill pay, external transfers, account alerts, and more. Learn more.
 

We are Here to Help our Members

As your member-owned, not-for-profit financial cooperative, we understand and share your concerns about the impact the Coronavirus (COVID-19) is having on our community. If you are a member who is facing financial challenges due to the pandemic, we are here to help. Our team will work with you to find creative solutions to meet your individual financial needs. If you need assistance, please do not hesitate to call or text our Contact Center.

SBA Disaster Assistance

The U.S. Small Business Administration is offering states with a low-interest federal disaster loan for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). To review your options, click here.

Federal Government Economic Impact Payments (Stimulus Checks)

The Treasury Department and the IRS have begun distributing stimulus checks for qualified households. If you are eligible, the IRS will mail, or direct deposit your payment to the account you used when filing your taxes. To learn more regarding your eligibility, the status of your stimulus check or to update your account information, visit https://www.irs.gov/coronavirus/economic-impact-payments.

ATMs and ITMs

Access cash from over 60,000 locations around the world and Interactive Teller Machines at many BHFCU locations.
ATM Services available 24 hours a day at most locations. BHFCU ATMs and ITMs are being cleaned and sanitized on a regular schedule, daily.


Contact Center

Please call or text us with any questions. 605.718.1818, 605.937.4600, or 1.800.482.2428. Contact Center hours have been extended to 7:00 AM – 6:00 PM, Monday through Friday.


Please Beware of Scams

We want to keep you informed of all potential threats associated with the coronavirus.  Be on the lookout for coronavirus scams and remember that BHFCU will not contact you and ask for your personal or account information. Learn how to avoid these scams by clicking the links below.
   

Protecting Members and Staff

We encourage members and staff to take precautions to protect their health and avoid contracting the disease.  With this in mind, BHFCU is utilizing the Centers for Disease Control and Prevention (CDC) guidelines to ensure we are helping our employees and members by providing accurate information regarding the public health concerns posed by the virus.  We are taking steps to help slow the spread of disease.
  • Specific, scheduled cleaning and sanitizing of public areas and workspaces
  • Limiting member interaction
  • Holding virtual meetings as needed
  • Social distancing
  • Suspending all work-related travel
  • Preventing employees with symptoms of illness from coming to work 

Event Updates

The safety of our members, staff and community is our top priority when considering upcoming BHFCU events. Updates will be made to this page as soon as additional information is available.
 
Shred Day – Postponed
 
Member Auto Sale – Canceled
 

Community Support

We take pride in supporting numerous community organizations through our Community Action Team fundraisers and BHFCU donations. The way in which we are able to connect with organizations may be different, but the goal of helping to achieve a positive impact continues during this time. Recent BHFCU donations include:

Multiple Community Donation in South Dakota
Meals on Wheels
 
A $5,000 donation was given to the Meals on Wheels program, which serves multiple communities across South Dakota. The donation will be split between communities served by BHFCU.

Rapid City
Fork Real Community Café

A $1000.00 check was given to the Fork Real Community Café the end of February to help cover the cost of meals for those in need.

The Hope Center
A $1,065.00 check was presented to the Hope Center on March 20, 2020, to help fund the operation of the facility. BHFCU employees also donated thousands of supplies, including: toilet paper, shampoo, soap, diapers, laundry soap, and other items listed on their most needed list.

Monument Health Foundation COVID-19 Medical Response Fund – Rapid City
Our April 3, 2020, a donation of $5,000 helped attract matching gifts and is being used to secure the resources needed to protect caregivers and patients, and help our community safely fight this virus.

Monument Health Caregivers
A $500 donation was made the beginning of April to help provide healthy snacks for busy caregivers.

Black Hills Works
BHFCU donated two cases (144 rolls) of toilet paper to the residents at Black Hills Works on April 15, 2020.

Children’s Home Society of South Dakota
On April 24, 2020, BHFCU purchased over 280 KN95 masks for $1000 and donated them to the Children’s Home Society. These masks were distributed between the Children’s Home in Rockerville and the Children’s Inn in Sioux Falls.

Pierre
Capital Area United Way COVID-19 Community Response & Recovery Fund

An April 17, 2020 donation of $1000 will be used to help local families and nonprofit organizations in the Pierre area who are affected by COVID-19.

Sioux Falls
Hospital and Clinical Caregivers

In April, we donated $200 to support curbside drop-off of dinners for caregivers at Avera in Sioux Falls. A BHFCU staff volunteer will assist with deliveries during the week of May 10, 2020. 

Ronald McDonald House Charities of South Dakota Inc.
BHFCU employees donated $1,000 to the Ronald McDonald House Charities of South Dakota, Inc., who keep families with sick children together and near the care and resources they need. BHFCU is proud to partner with an organization that provides such a valuable resource to the Sioux Falls community!

The Banquet
In mid-April, 2020, a $538.00 check was sent to The Banquet in Sioux Falls to help feed the local community. Our Sioux Falls team was forced to reschedule their volunteer work for this Fall as they had planned to serve a meal in April at The Banquet. Due to the current need, we chose to send the funds now rather than wait for this fall.

Your Funds are Safe

Our legacy of people helping people is more important than ever.  In these unprecedented times, rest assured that your credit union is strong and secure and your deposits are safe.  Your savings are federally insured by the National Credit Union Administration (NCUA) for at least $250,000 and backed by the full faith and credit of the United States Government. Concerned about how the amount of insurance your funds have? Take a look at MyCreditUnion.com's Insurance Estimator Tool.

Questions?

If you would like more information and helpful tips from the CDC, please go to their website, www.cdc.gov.  The site includes a COVID-19 Situation Summary which provides background about the disease, symptoms, severity, the current situation in the United States and abroad, and the CDC’s response. For specific South Dakota coverage of this situation, check out COVID.SD.GOV. Being informed is the best protection for you and your family.
 

Digitally Accessing Your Money

If you are not currently using our digital and mobile services, we encourage you to take advantage of these convenient ways to manage your money and conduct everyday transactions.  We are here to help as needed. 

Download Our Mobile App
Apple Devices        Android Devices

Register for online banking
Register

 

ATM Banking

You'll enjoy convenient access to your credit union accounts at ATMs throughout South Dakota and beyond.

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ITM Banking

Skip the teller line and take advantage of an Interactive Teller Machine's quick, efficient account support. Watch a tutorial video below.

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Mobile Banking

It's time your smartphone got even smarter.

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Mobile Wallet

Turn your iPhone into a mobile wallet that allows you to make purchases quickly and securely.

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Online Banking

Banking with BHFCU is easy, at home or on the go. Log in above or download the app.

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Phone Banking (QuickTeller)

Check your accounts from any phone, 24/7.

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