COVID-19 Update

All BHFCU lobbies are open regular operating hours. Please note: Face coverings are required when visiting our lobbies. We will continue to monitor the situation and take the necessary steps to protect our staff, members, and community. If you have questions or concerns, please call or text us at 605.718.1818 or 800.482.2428.

Member Service Center Hours and Services

All BHFCU lobbies are open. If you feel unwell, have known exposure to someone with COVID-19, or are unable to comply with our protocols, please use our Digital Services, ITMs, Drive Ups, or Contact Center. Thank you for helping everyone stay well!

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Location Current Services Lobby Hours Drive-Thru Hours
Cheyenne River All Services Available M - F    9am - 4pm
Sat    Closed
M-F 9am -4pm
Sat CLOSED
Custer All Services Available M - F    8am - 6pm
Sat    9am - 12pm
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Rapid City - Downtown All Services Available M - F    9am - 5pm
Sat    9am - 12pm
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Rapid City - East North All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Rapid City - Elk Vale All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Hot Springs All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Rapid City - Mt. View All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Pierre All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Rapid City - Plaza Drive All Services Available M - F    9am - 5pm
Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, W 10th Street All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, W 41st Street All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sioux Falls, S Marion Road All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    9am-5pm    Tube
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Spearfish All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Sturgis All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM
Wall All Services Available M - F    9am - 5pm
​Sat    Closed
M - F    7am - 7pm    ITM
Sat    8am - 1pm    ITM


ATMs and ITMs

ATM Services available 24 hours a day at most locations. Access cash from over 60,000 locations around the world. At most BHFCU locations access live tellers through our new Interactive Teller Machines. With extended hours Monday – Friday 7 a.m. – 7 p.m. and Saturday 8 a.m. – 1 p.m. connect with local tellers live through these easy to use machines. BHFCU ATMs and ITMs are being cleaned and sanitized on a regular schedule, daily.


Online and Mobile Banking

For your safety and health, we encourage you to use online and mobile banking for transfers, loan payments, mobile check deposits, bill pay, external transfers, account alerts, and more. Learn more.
 

Contact Center

Please call or text us with any questions. 605.718.1818, 605.937.4600, or 1.800.482.2428. Contact Center hours have been extended to 7:00 AM – 6:00 PM, Monday through Friday.
 

We are Here to Help our Members

As your member-owned, not-for-profit financial cooperative, we understand and share your concerns about the impact the Coronavirus (COVID-19) is having on our community. If you are a member who is facing financial challenges due to the pandemic, we are here to help. Our team will work with you to find creative solutions to meet your individual financial needs. If you need assistance, please do not hesitate to call or text our Contact Center.

SBA Disaster Assistance

The U.S. Small Business Administration is offering states with a low-interest federal disaster loan for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). To review your options, click here.

Please Beware of Scams

We want to keep you informed of all potential threats associated with the coronavirus.  Be on the lookout for coronavirus scams and remember that BHFCU will not contact you and ask for your personal or account information. Learn how to avoid these scams by clicking the links below.
   

Protecting Members and Staff

We encourage members and staff to take precautions to protect their health and avoid contracting the disease.  With this in mind, BHFCU is utilizing the Centers for Disease Control and Prevention (CDC) guidelines to ensure we are helping our employees and members by providing accurate information regarding the public health concerns posed by the virus.  We are taking steps to help slow the spread of disease.
  • Specific, scheduled cleaning and sanitizing of public areas and workspaces
  • Limiting member interaction
  • Holding virtual meetings as needed
  • Social distancing
  • Suspending all work-related travel
  • Preventing employees with symptoms of illness from coming to work 

Event Updates

The safety of our members, staff, and community is our top priority when considering upcoming BHFCU events. Updates will be made to this page as soon as additional information is available.
 
Shred Day – Coming Spring 2021
 

Community Support

We take pride in supporting numerous community organizations through our Community Action Team fundraisers and BHFCU donations. The way in which we are able to connect with organizations may be different, but the goal of helping to achieve a positive impact continues during this time. Recent BHFCU donations include:

Sewing Masks for Rapid City Area Schools
In partnership with Masks for Rapid City, crafty BHFCU employees put their skills to work sewing nearly 300 masks for Rapid City Area Schools elementary students. We were happy to contribute to the effort that amounted in over 14,000 masks for area kids. Masks for Rapid City is a community-led initiative coordinated by Western Dakota Tech in collaboration with the West River Area Health Education Center.
 
Donation Towards Life-saving Service in Wall
BHFCU recently presented a $1,000 check to the Wall Ambulance Service to go towards the purchase of a new cardiac monitor. The only cardiac monitor in the Wall Ambulance fleet will be obsolete by year-end, making the need to raise funds for a new monitor critical. Eastern Pennington County Ambulance District, which operates as Wall Ambulance Service, serves a rural area nearly one hour from the closest cardiac facility.
 
Supporting Youth in Pierre
BHFCU recently donated $1,000 to the Boys & Girls Club of the Capital Area. The “Would you open the door for them?” campaign helps support the organization’s yearly budget. The Boys & Girls Club of the Capital Area’s mission is to enable all youth, especially those who need it most, to reach their full potential as productive, caring, and responsible citizens. They share BHFCU’s goal of improving the lives of youth in the Capital area.
 
Custer & Rapid City YMCA Scholarship Program Support
BHFCU proudly donated $200 to the Custer YMCA and $600 to the Rapid City YMCA, benefiting the annual youth scholarship campaign. Scholarships will help provide memberships, childcare, and various programs including, soccer, archery, and use of the gym and pool. The YMCA is dedicated to serving communities through programs that provide a positive, safe, and supported environment.
 
Donation to the American Heart Association of South Dakota
Each Friday, BHFCU employees have the option to wear jeans and support a good cause. In September, our Jeans Day raised $600 for the American Heart Association of South Dakota. We are proud to support the nation's oldest and largest organization dedicated to fighting heart disease and stroke.
 

Your Funds are Safe

Our legacy of people helping people is more important than ever.  In these unprecedented times, rest assured that your credit union is strong and secure and your deposits are safe.  Your savings are federally insured by the National Credit Union Administration (NCUA) for at least $250,000 and backed by the full faith and credit of the United States Government. Concerned about the amount of insurance your funds have? Take a look at MyCreditUnion.com's Insurance Estimator Tool.

Questions?

If you would like more information and helpful tips from the CDC, please go to their website, www.cdc.gov.  The site includes a COVID-19 Situation Summary which, provides background about the disease, symptoms, severity, the current situation in the United States and abroad, and the CDC’s response. For specific South Dakota coverage of this situation, check out COVID.SD.GOV. Being informed is the best protection for you and your family.
 

Digitally Accessing Your Money

If you are not currently using our digital and mobile services, we encourage you to take advantage of these convenient ways to manage your money and conduct everyday transactions.  We are here to help as needed. 

Download Our Mobile App
Apple Devices        Android Devices

Register for online banking
Register

 

ATM Banking

You'll enjoy convenient access to your credit union accounts at ATMs throughout South Dakota and beyond.

Get Details

ITM Banking

Skip the teller line and take advantage of an Interactive Teller Machine's quick, efficient account support. Watch a tutorial video below.

Get Details

Mobile Banking

It's time your smartphone got even smarter.

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Mobile Wallet

Turn your iPhone into a mobile wallet that allows you to make purchases quickly and securely.

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Online Banking

Banking with BHFCU is easy, at home or on the go. Log in above or download the app.

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Phone Banking (QuickTeller)

Check your accounts from any phone, 24/7.

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