BHFCU Moves into New Downtown MSC

At Black Hills Federal Credit Union, we’re dedicated to providing our members with the best financial experience possible. To that end, we are excited to be serving members from our new, full-service Downtown Member Service Center in Rapid City.

After more than 30 years in our former building, the new, state-of-the-art Downtown MSC offers a variety of enhanced services and advanced technologies designed to promote convenience and ease of use. Opened on March 11, the new MSC is located directly across Main Street from our former building and is accessible from both Main Street and 2nd Street.
New Downtown MSC location
As part of our long-term service goal, the new MSC will ensure we continue to provide the great service you’ve come to know and trust from BHFCU for years to come. At approximately 15,000 sq. feet, the two-story MSC features a modernized teller area, convenient service solutions, ample parking, and more. The MSC’s spacious drive-up lanes allow members to easily connect with a BHFCU teller to deposit cash or checks, withdraw cash, and more. 

In conjunction with the move, BHFCU relocated various support staff at the MSC to their corporate office. This has enabled the credit union to further streamline services and simplify in-house communication for members at all of their locations.

Additionally, to help offset the cost of the new, more efficient facility, the credit union has agreed to sell the former Downtown MSC to the Diocese of Rapid City, who will take over ownership of the building later this month.

BHFCU members will be able to easily access the new, full-service member service center’s lobby Monday through Friday from 9 a.m. to 5 p.m., as well as 9 a.m. to Noon on Saturday. Drive-up ITM services are available from 6:30 a.m. to 5:30 p.m., Monday through Thursday, 6:30 a.m. to 6 p.m. on Friday, and 8 a.m. to Noon on Saturday. ATM services are available 24/7.

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